How do I pay for my reading?
Payment is accepted via PayPal, Visa, Mastercard and Apple Pay.  There are other methods of payment available, please check When  you're about to make your purchase. When you add your purchase to the cart, if paying by PayPal,  you will be re-directed to the PayPal website which will show your purchase and give you the option to pay via your PayPal account.  If you don't have an account you can still pay through the PayPal site as a guest, using  your credit or debit card.

Where do I send my questions?

Please go to the submit your questions page or send them to carol@carolsuniverse.com.  I need to know your name, astrological sign and what your questions are. If there is someone else you wish to ask about in your reading, I will need to know their date of birth or at the very least the month and day they were born. I will send you an acknowledgement email once both your questions and payment have been received.

How will I receive my reading?

• Video and audio readings are delivered to you via a private link sent directly to your email address.

• Email readings are sent to your private email address.